Catering Survey

We appreciate your business and want to continue working hard to serve you better. Your satisfaction is our main goal at The Shebeen. We believe our customers provide some of the best ideas for our improvement and we value your comments and suggestions. Please take a moment to answer the questions below.

Excellent 5 4 3 2 1 Poor

How would you rate the food at your event?

Taste of food

• 5
• 4
• 3
• 2
• 1

Presentation of food

• 5
• 4
• 3
• 2
• 1

Variety of food

• 5
• 4
• 3
• 2
• 1

Temperature of food

• 5
• 4
• 3
• 2
• 1

Portion of food

• 5
• 4
• 3
• 2
• 1

Freshness of food

• 5
• 4
• 3
• 2
• 1

Comments

How would you rate the service you received before the event? (from our Catering Management)

Ordering process

• 5
• 4
• 3
• 2
• 1

Professionalism of staff

• 5
• 4
• 3
• 2
• 1

Understanding your requirements

• 5
• 4
• 3
• 2
• 1

Creativity

• 5
• 4
• 3
• 2
• 1

Consistency of services provided

• 5
• 4
• 3
• 2
• 1

Timeliness of response

• 5
• 4
• 3
• 2
• 1

Met your budget guidelines

• 5
• 4
• 3
• 2
• 1

Comments

How were the elements of service at your event?

Timing of service

• 5
• 4
• 3
• 2
• 1

Courteous & attentiveness of service

• 5
• 4
• 3
• 2
• 1

Appearance of personnel

• 5
• 4
• 3
• 2
• 1

Professionalism and etiquette

• 5
• 4
• 3
• 2
• 1

Comments

How was the overall atmosphere/decor of the tables of buffet?

Appearance of dining area

• 5
• 4
• 3
• 2
• 1

Cleanliness of china, flatware, glass

• 5
• 4
• 3
• 2
• 1

Table Settings

• 5
• 4
• 3
• 2
• 1

Cleanliness of equipment

• 5
• 4
• 3
• 2
• 1

Please share your comments about the Shebeen’s catering services and how we can serve you better.

Would you use the Shebeen again for future catering events? As well as refer us?